Affectionately referred to as Team TLC, the Outreach Team is led by Malene Council and Danielle Williams. They are both Central Square natives with extensive experience in direct outreach, trained in mental health and addiction support counseling, harm reduction, housing case management, first aid, AED, Narcan, and CPR training.
Their approach is multidisciplinary, reflecting the interrelatedness of mental health, substance use, medical, housing, and employment issues. And their mission is simple, yet essential: to provide a helping hand. Over the course of the year, they organize seasonal drives and distribution events to provide folks
Looking ahead, the Outreach team’s vision is to contribute to a future where there are 24/7, wrap-around services that promote dignity and inclusivity in the Square.
To learn more about their work, check out their feature in the Boston Globe here.